ADT Virtual Tour App Improves Smart Home Security Design Experience
ADT’s in-home sales experience now includes interactive visualizations through augmented reality via the ADT Virtual Tour App.
ADT is giving customers a new way to plan their smart home with ADT and Google products, according to a recent company announcement.
ADT’s in-home sales experience now includes interactive visualizations through augmented reality via the ADT Virtual Tour App, which “shows how ADT and Google smart home security products and services can help protect and connect customers’ homes and families,” the announcement says.
The ADT Virtual Tour App is a new mobile-based tool that ADT Solutions Advisors can use to “demonstrate how ADT and Google smart home and security products function and fit into the customer’s home to meet their specific needs,” according to the announcement.
The ADT Virtual Tour App offers animated storylines to show how ADT and Google products can add protection and convenience to customers’ everyday life: “Good Morning,” “At Home Working,” “Heading Out,” “Checking In,” “Getting Home,” “Goodnight” and “Emergency.”
Virtual storytelling “offers an individualized experience and helps customers see how the products would look in their home through augmented reality,” the ADT announcement says. This, along with in-home ADT professional advice, helps customers get an ideal smart home security system for their needs, according to the press release.
“The ADT Virtual Tour App was designed to equip our sales teams with tools that help the customer better communicate their individual needs and make smart home security decisions with our Solutions Advisors that are right for their home and family,” said Renee Daniel, ADT Channel Marketing Digital Platforms Manager, in the company announcement.
“Our goal is to empower our Solutions Advisors to serve our customers with the best solutions, and we are excited to introduce this new technology to the customer buying experience,” she said.
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