Paxton Promotes Brian Bonser to Vice President of Customer Support
Bonser came to Paxton two years ago as director of customer support and has been rewarded with a promotion for his work in that time.
Photo courtesy of Paxton.
GREENVILLE, S.C. – International security technology manufacturer Paxton Inc., has announced the promotion of Brian Bonser to the position of vice president of customer support, reporting to chief sales officer Gareth O’Hara.
Bonser came to Paxton two years ago as director of customer support. During his tenure, he “has made a major impact on the company,” according to the company announcement.
“His combination of skills and expertise makes him the ideal candidate to take on the expanded role of Vice President Customer Support,” the announcement says.
“Brian has been instrumental in developing and implementing innovative management strategies that have catapulted our customers’ experience to new heights,” says O’Hara in the Paxton announcement. “He has a deep understanding of operational efficiencies and cross-functional collaboration.
“Brian will assume responsibility for overseeing not only our customer support efforts but also the overall operational excellence of our training team. He will play a pivotal role in enhancing our customers’ experience across all touchpoints,” he says.
As vice president, Bonser has clear goals for what he hopes to accomplish, according to the company announcement.
“This is an exciting opportunity that I am extremely grateful to have,” he says in the company announcement. “Bridging the training and support strategy is something I am passionate about and will allow us to maximize our effectiveness in both customer journeys. I look forward to getting started as soon as possible!”
If you enjoyed this article and want to receive more valuable industry content like this, click here to sign up for our FREE digital newsletters!
Related Content
Security Is Our Business, Too
For professionals who recommend, buy and install all types of electronic security equipment, a free subscription to Commercial Integrator + Security Sales & Integration is like having a consultant on call. You’ll find an ideal balance of technology and business coverage, with installation tips and techniques for products and updates on how to add to your bottom line.
A FREE subscription to the top resource for security and integration industry will prove to be invaluable.
