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NMC’s Sharon Elder Shares How to Improve Subscriber Experience

Sharon Elder discusses key topics in the monitoring space such as customer service, how to profit off DIY, 5G as a disruptor and more.

NMC to Monitor Nest Cam Security Cameras With I-View Now Integration

National Monitoring Center is among the first to enable security dealers to integrate video verification of Nest security cameras through I-View Now.

Vendor Visits: National Monitoring Center & Mercury Security

SSI‘s Scott Goldfine and Rodney Bosch toured through the Southern California facilities of each company in October.

NMC Earns CSAA Five Diamond Certification for California and Texas Facilities

The certification testifies that each of the wholesale monitoring provider’s central station operators have achieved proficiency and certification by passing the CSAA on-line operator training course.

National Monitoring Center Creates CEO Position; Top Execs Take on New Roles

Michael Schubert, formerly president, has assumed the role of CEO; Woodie Andrawos, formerly executive vice president, will become president.

Wholesale Monitoring: Four Executives Analyze Prosperity Opportunities, Challenges

The executives offer their experience and advice for dealers as the third party central station market continues to evolve.

SIAC Names Sharon Elder 2013 William Moody Award Winner

NMC Appoints Director of Sales for Southern Region