Blitzz, Guardian Protection Launch Virtual Appointments
Blitzz and Guardian Protection state the newly announced Virtual Appointments customer service tool offers dealers increased efficiencies and it helps improve their customer service efforts.
Blitzz and Guardian Protection state the newly announced Virtual Appointments customer service tool offers dealers increased efficiencies and it helps improve their customer service efforts.
In addition to new updates to its technical support department operations and online tech support library, NAPCO will debut a customer self-service portal in 2023.
Integrators dish on what they love about their vendors and how they act in their best interests as a true channel partner.
In a trust-essential industry like security where positive word of mouth is vital, manufacturers, distributors and central stations must have their channel partners’ backs. According to their dealer/integrator customers, see which vendors best exemplify those virtues in SSI’s 2021 Supplier Stellar Service Awards.
The Premium Support program includes benefits such as health monitoring of devices, 24/7/365 technical support and more.
The transition to immediate communication has evolved beyond a luxury or novelty and into what most people consider a minimum requirement.
A good many monitoring center customers have strong preferences on how they would like to interact with an associate.
B Safe received SSI 2021 Installer of the Year runner-up recognition in part for its lasting attention to customer service.
The home security satisfaction survey also revealed that COVID-19 has driven an increase in purchasing or upgrading home security systems.
LOUD Security’s acute attention to customer care helped earn the company an SSI 2020 Installer of the Year runner-up honor.
This session will help integrators better understand the needs and market demands of their retail customers.
Take a closer look at all the recurring monthly revenue trends from our 2021 research
