NAPCO Expands Technical Support Department
In addition to new updates to its technical support department operations and online tech support library, NAPCO will debut a customer self-service portal in 2023.
In addition to new updates to its technical support department operations and online tech support library, NAPCO will debut a customer self-service portal in 2023.
NAPCO will offer these free trainings nationwide, locally and at its distributors, often as “lunch & learns,” as well as in online Zoom presentations.
Following a strong sales performance in fiscal 2022, the momentum continued for NAPCO during its first quarter of fiscal 2023.
Dealer digs into the details of how this cellular-based system has simplified his company’s move into the ACaaS market.
The ideal fit for SMBs, and for savvy dealers seeking to serve the large untapped market, is access control as a service (ACaaS), where hosted systems preempt clients’ hardware investment and their system’s hands-on management.
Despite a turbulent economic operating environment, NAPCO reports a Q4 sales increase of 22% to a record $43.2 million and a net income increase of 36% to $7.5 million.
In his new role, Warehime will be responsible for the development, management, service and support of NAPCO’s new and existing national accounts.
The new RMR business as a service model is actively delivering notifications and/or live-view or (shareable) video clips, offering smart easy app control, and communicating with accounts and monitoring stations, digitally and/or cellularly.
NAPCO says AirAccess speeds creating new hosted access accounts faster, providing RMR from managed-access and 24/7 central station monitoring option.
The cameras can be integrated with the Gemini Security/Video/Access and iSecure Connected Home Alarm Apps, or used with the standalone iBridge Video App.
This session will help integrators better understand the needs and market demands of their retail customers.
Take a closer look at all the recurring monthly revenue trends from our 2021 research
