Security Providers That Only Offer Basic Services Suffer Reduced Customer Loyalty
The latest research from Parks Associates shows the importance that interactive services play in customers recommending a company’s products or services to others.
The latest research from Parks Associates shows the importance that interactive services play in customers recommending a company’s products or services to others.
A new report from Parks Associates examines the insurance channel for smart home products and services.
The research firm reports many smaller security dealers are not embracing interactive services and smart home controls and are losing market share as a result.
The research firm’s Smart Home Tracker report reveals annual sales revenue for smart door locks will exceed $357 million in 2021.