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Read: Security Providers That Only Offer Basic Services Suffer Reduced Customer Loyalty

Security Providers That Only Offer Basic Services Suffer Reduced Customer Loyalty

The latest research from Parks Associates shows the importance that interactive services play in customers recommending a company’s products or services to others.

Read: IoT Research: Consumers Will Switch Insurance Providers to Obtain Smart Home Products

IoT Research: Consumers Will Switch Insurance Providers to Obtain Smart Home Products

A new report from Parks Associates examines the insurance channel for smart home products and services.

Read: Smart Home Device Included in 42% of New Security System Installs, Says Parks

Smart Home Device Included in 42% of New Security System Installs, Says Parks

The research firm reports many smaller security dealers are not embracing interactive services and smart home controls and are losing market share as a result.

Read: Smart Door Lock Unit Sales to Reach 1.7M Annually by 2021, Parks Associates Says

Smart Door Lock Unit Sales to Reach 1.7M Annually by 2021, Parks Associates Says

The research firm’s Smart Home Tracker report reveals annual sales revenue for smart door locks will exceed $357 million in 2021.

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